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Datatex, a software development house, is a major role player in the telephony industry in terms of Telephone management systems, Voice Recording products and Call Centre applications.
TNG
TNG is a web-based TMS (Telephone Management System) that allows you to identify and manage problem areas of your business telephone account. Its Drill Down report functionality ensures that all information - from summarized to detailed - is available on a single report. You can view a summary report and drill down multiple levels to the detailed calls from within a single report without the need for any reloading or extra searches. TNG is designed to run on both Windows and Linux operating systems, with the focus on ease of use, ease of installation and ease of maintenance.
Topaz
Topaz has special features for various industries including hospitality, accounting, law and service industries, providing them with the management tools to successfully manage their ever-changing communication costs, both now and well into the future, ensuring a good return on investment. |
